- Contact Us
- 9AM-5PM CST, M-F
- (833) 526 - 4797
- For Sales, Call
- (833) 902 - 2890
To receive the status of your order, please reach out to our support team by creating a support request with the following form.
When your machine becomes available in the shipping queue, you will receive an email from us with instructions for arranging the local pickup.
If you have questions about your local pickup or need to request a change, please submit the response below.
When your machine ships from our warehouse in Texas, you will receive an email with the 'Arcbest' Tracking Number. You can click the link in this email to track the shipment.
While all machine shipments are managed via ArcBest, the carrier with your XR may not be ABF. If the emailed link does not provide enough information about your shipment, please email our ArcBest Transportation Representative → for more detailed information. Please provide your order number and any tracking information you have received so that we can quickly find your order.
A representative from the final carrier will contact you to arrange the final delivery. Please direct all questions this carrier regarding your machine delivery.