We think MR-1 is the best choice for CNC machining education. We are confident that anyone that’s willing to put in the time can learn how to operate MR-1 proficiently. We understand the vast majority of our customers have zero experience with CNC machining, and that’s ok! As long as you are eager and willing to learn, our video tutorials will provide you with all of the knowledge that's required to get started.The best part about learning on MR-1 is that the skills are directly applicable to operating a full sized CNC milling machine.

Before machines begin shipping to customers in August, we will be releasing a comprehensive suite of tutorial and educational videos that cover the following topics:

1. Selecting a suitable CAD/CAM package (and why we prefer and support Autodesk Fusion 360)
2. Drawing parts in Fusion 360 for CNC milling
3. Programming milling toolpaths in Fusion 360
4. Post Processing in Fusion 360
5. How to use CutControl for running MR-1
6. Loading and running your first G code program on MR-1 in CutControl
7. Setting part offsets and tool offsets
8. Workholding theory
9. Cutting tool selection

Yes, we are partnered with Affirm who takes care of all of the financing needs of our customers. While you will need to provide the $500 deposit via credit card to initially reserve a machine, financing for the balance can be established via Affirm right before your machine ships.

MR-1 ships exclusively via freight. Approximate dimensions of the shipping crate are 48”x48”x 40”. Depending on options and accessories, the crate will weigh between 500 and 700 pounds. All MR-1 machines will ship out of our Conroe, Texas facility.

Depending on location, shipping will cost approximately $300-600. Additional fees will be charged if liftgate service is required. Actual freight charges will be calculated prior to shipping to your specific address.

All add ons and accessories ship for free if purchased at the same time as the machine.

Yes- as long as a suitable vehicle is used such as a pickup truck or a trailer with at least 48” of bed width you are able to pick up your order from our Conroe, Texas warehouse.. We will use our forklift to load the crate, but you are responsible for strapping. You must make an appointment for pickup by sending an email to support@langmuirsystems.com once your machine is prepared and your balance is paid.

Yes. MR-1 and all the associated accessories ship via freight to both residential and commercial addresses. A lift gate option is available for those that do not have a load dock to unload the crate from the delivery truck. When your order is ready to ship, you will receive an invoice email to complete the balance payment including shipping. Here you will be able to select the Lift Gate service option for your delivery. Note: a small fee will apply for Lift Gate service.

MR-1 currently ships to the United States, Canada, and Mexico. International buyers are responsible for paying all duty fees in addition to the extra freight charges.

All options and accessories take advantage of free shipping if purchased together with the machine. In addition, the freight cost is the same whether you order the base machine or all of our options so it is advantageous to include these times during your initial purchase.

Some items such as the machine enclosure are very expensive to ship if purchased separately at a later date. We highly recommend all customers do their best to order options and accessories with the machine to save on shipping.

Assembly time varies with skill level and selected options and accessories. We expect the average assembly to require 15-25 hours to complete.

If you prefer to receive a machine fully assembled and precision aligned by us, select the ‘Full Assembly’ option at checkout. It's a great option for those that want a turnkey system that's ready to run upon delivery; for the flat rate assembly fee we will put your machine together with all the options that were ordered.

Note that choosing the MR-1 Full Assembly Service will require custom crating and shipping leading to an increased shipping cost. We estimate the cost to be around $1,000 to most locations in the contiguous United States. The earliest these assembled machines will be available is October 2022.

Before machines begin shipping to customers in August, we will be releasing a comprehensive suite of tutorial and educational videos that cover the following topics:

1. Selecting a suitable CAD/CAM package (and why we prefer and support Autodesk Fusion 360)
2. Drawing parts in Fusion 360 for CNC milling
3. Programming milling toolpaths in Fusion 360
4. Post Processing in Fusion 360
5. How to use CutControl for running MR-1
6. Loading and running your first G code program on MR-1 in CutControl
7. Setting part offsets and tool offsets
8. Workholding theory
9. Cutting tool selection

We understand the vast majority of our customers have zero experience with CNC machining, and that’s ok! Our video tutorials will provide you with all of the knowledge that's required to get started.

All machine components are offered as replaceable items for purchase if stock is available. Send us an email at support@langmuirsystems.com with your needs and we will prepare you an invoice.

Yes. Much like all other parts of the machine, the baseplates are also replaceable. The baseplates secure to the embedded anchors with 56 socket head cap screws. Removing these cap screws allows the baseplates to be lifted out. The new baseplate will require skim cutting after installation.

Yes. We offer a step-up transformer option for MR-1. Purchase this item If your workspace is not equipped with 240V single phase AC power for the spindle motor. This transformer steps 120V outlet power up to 240V that's needed to power the MR-1 spindle motor. Note: Peak spindle power is limited to 2.0 hp (1.5kW) on a standard 15 amp outlet.

No. There are no issues with leaving your concrete base as poured during your machine assembly and we have run many machines this way.

While not required on your MR-1 machine, the 1 Gallon Epoxy Leveling Kit has many benefits:

• The epoxy self leveling characteristics help to create a near perfectly flat surface that fills in any low spots in the concrete and creates a smooth to the corner drains when running flood coolant.
• It seals the concrete from water and coolant.
• The smooth nonporous surface is easy to clean between projects and looks visually appealing.

The MR-1 base platform is a jumping off point for a wide variety of upgrades and expansions. Below is a condensed list of some of the options that will be released in the future that are 100% compatible with the first generation of MR-1 machines.

1. 4th Axis kit including rotary indexer and tailstock. This option will allow the user to flip and index their parts to any angle for machining to reduce the number of setups required. It will be robust and rigid enough to machine aluminum and steel parts. The 4th Axis head stock will include an ER32 collet chuck as standard. An optional 4 jaw chuck and trunnion table will be available as well.
2. High Speed Machining (HSM) kit which includes faster rate ball screws and high output stepper motor drivers. This will increase the maximum cutting feed rate from 100 ipm to 200 ipm. This kit is a great option for those wanting to reduce cycle times as much as possible.
3. Cutters of every size and type. Our goal is to have a completely stocked online store that carries every cutting tool you will ever need. This includes stub end mills, reach end mills, drills, keyway cutters, boring bars, chamfer tools, thread mills, indexable end mills, counterbores, engravers, dovetail cutters, radius tools, and more!
4. Workholding accessories including set up blocks, table chucks, collet blocks, right angle blocks, part stops, risers, quick change pallets, vacuum chucks, edge clamps, etc.

All Langmuir Systems products are covered by a 12 month limited warranty on hardware and 6 month limited warranty on electronics. The terms of the warranty are listed below:

1. Warranty benefits only apply to the original purchaser and expire if goods are resold. You must provide proof of purchase and your machine's unique serial number (if applicable) via email before a warranty claim may be filed.
2. The buyer has 30 days after delivery to report and request to receive any missing items. Langmuir Systems will ship the missing items to the buyer within 10 business days. Langmuir Systems has the right to refuse replacement of items to any buyer that it suspects may not be truthful. The buyer is responsible for the replacement of any missing items after the 30 day period expires.
3. Langmuir Systems guarantees the goods received to be defect free for a period of 12 months for mechanical hardware and 6 months for electronics. Items that meet the following conditions will be replaced free of charge:
   1. Items that are received in defective and unusable condition.
   2. Items that become defective and unusable after use as a result of a manufacturing, design, or material defect.
4. The warranty does not cover the following types of defects:
   1. Defects that do not negatively affect the items functionality. Examples may include scratches, dings, dents, and surface abrasions.
   2. Defects that are caused by improper assembly.
   3. Defects that are caused by improper use.
   4. Defects that are caused by inadequate or incorrect routine maintenance.
   5. Defects that are caused by improper storage of the item or exposure of the item to the elements.
   6. Defects that are caused by normal wear and tear.
5. If a damaged or defective item is covered by the warranty, Langmuir Systems reserves the right to request that the defective item be shipped back before supplying a replacement. Langmuir Systems will supply a shipping label to cover the expense of the return shipment. The Buyer is responsible for handling and packaging. Langmuir Systems will ship either a refurbished or brand new replacement item within 5 business days of receiving the defective item.

All products sold directly by Langmuir Systems are eligible for return and refund. The terms of the return and refund policy are listed below:

1. Only the original buyer of the item is eligible to return the item for a refund. Proof of purchase is required in order to be eligible for a refund.
2. A return must be requested within 30 calendar days following the delivery of the item. Return requests after the eligibility period will be denied.
3. The buyer is responsible for all shipping and handling costs associated with shipping the item back.
4. Items that are eligible for return must meet all of the following requirements:
   1. The item must be in unused condition.
   2. The item must be free of defects.
   3. The item must be received in the original packaging.
5. Langmuir Systems will inspect the item within 5 business days of receiving it. The buyer will be informed if it passes inspection and thus is eligible for a refund.
6. If Langmuir Systems concludes that the item meets the refund eligibility requirements, a refund for the original transaction amount minus a 20% restocking fee will be issued to the Buyer within 5 business days following the completion of the inspection.
7. 'In person' returns require permission from Langmuir Systems in advance.

Please reach out to our support team via our MR-1 Support Page